Frequently Asked Questions for our shareholders and investors.
Find answers to common questions about our insurance products, claims process, policy administration, and digital services.
Non-life insurance provides financial protection against losses arising from events such as motor accidents, fire, burglary, marine risks, engineering risks, liability claims, and travel emergencies. Unlike life insurance, it does not provide benefits upon death or maturity.
Insurance helps protect you, your family, and your business from unexpected financial losses. It gives you peace of mind by ensuring that you are financially supported when covered events occur.
Yes. We are duly licensed and regulated by the National Insurance Commission (NAICOM) to provide non-life insurance services in Nigeria.
You can purchase a policy by visiting any of our offices, contacting one of our accredited brokers or agents, or submitting an enquiry through our website.
We offer:
Yes. Third Party Motor Insurance is mandatory under Nigerian law for all vehicles on public roads.
Depending on the policy terms, comprehensive insurance may cover:
Notify us immediately through our claims hotline, email, or nearest branch. You should also report the incident to the relevant authorities where required and submit the necessary claim documents.
Notify us as soon as possible after the incident and complete a claim form. Our claims team will advise you on the required documents and guide you through the process.
The documents depend on the type of claim but may include:
Claims are processed as quickly as possible once all required documentation has been received and the claim has been verified. Processing time may vary between 24 hours to 72 hours, depending on the nature and complexity of the claim.
Yes. A claim may be declined if it falls outside the policy coverage, results from an excluded event, involves fraud or misrepresentation, or if policy terms and conditions have not been complied with.
You can renew your policy before its expiry date through your broker, our branches, or by contacting our customer service team.
Yes. Policies may be cancelled in accordance with the terms and conditions of the policy. Any applicable refund will be calculated in line with the policy provisions.
Yes. Please contact us or visit any of our offices to update your contact details or other personal information.
An expired policy no longer provides insurance protection. We encourage customers to renew before the expiry date to avoid any lapse in cover.
We provide a wide range of business insurance solutions, including:
Yes. We work with you or your insurance broker to understand your business risks and recommend appropriate insurance solutions.
Premiums are determined by several factors, including the type of insurance, the value of the insured property, the nature of the risk, claims history, and the level of cover selected.
Where available, premiums may be paid through our approved electronic payment channels or designated banking platforms.
You can reach us via telephone, email, our website, or by visiting any of our branches during business hours.
If you are dissatisfied with any aspect of our service, you may submit your complaint through our customer service channels. We are committed to resolving complaints fairly, promptly, and transparently.
You may contact our customer service team or visit any of our branches for assistance in verifying the authenticity of your policy.
Notify us immediately. Subject to our verification process, we can assist you in issuing a replacement or providing an electronic copy where applicable.
Yes. You can request a quotation through our website by providing the necessary details, and one of our representatives will contact you promptly.
Yes. You can notify us of a claim through our website or designated digital channels. Our claims team will guide you on the next steps.
We are committed to protecting your personal information and process it in accordance with applicable Nigerian data protection laws and our Privacy Policy.
Prestige Assurance Plc shares are traded at The Nigerian Stock Exchange (NSE).
Purchase and sell orders should be given to your stockbroker. If you wish to be a registered shareholder, you may contact our Registrar: First Registrars & Investors Services Limited.
As at August,2026, the shares register showed 12,115 registered shareholders, Institutional
Shareholders represented 93.24% while private Individual investors made up 6.76%.
The registered share capital is at August 2026 is 15,621,952,958Units.
The number of registered shares amounts to 15,621,952,858 with a normal value of N0.50K
each.
The nominal value is N0.50k.